At The Nubologists, we want to give our customers the most enjoyable experience, one that will keep them coming back to use our service time and time again. That’s why we believe that we should make our service fair, clear and transparent. Below you’ll find a list of instructions on how to submit your scan. If you can’t find the information you’re looking for - please don’t hesitate to contact us today @thenubologists on Facebook or Instagram!

How to submit your scan.

 

  1. Choose your response speed package from the shop.

  2. Enter all information at checkout. Please check your email for spelling errors and if paying by PayPal, that the email is up to date as this is where the instructions on how to submit your scan will be sent.

  3. Instructions on how to submit your scan will be emailed to you, this can often land in your junk folder. If you cannot find it please email all of your scan images and videos to submit@nubologists.com. We ask that you send all scan images for highest accuracy along with the exact gestation given on the day of your scan (weeks PLUS days). If you have your baby’s CRL measurements please include these. They can be found in your maternity notes.

  4. Once we have received your scan images/videos we will begin working on your prediction. Sometimes we cannot offer a prediction and will respond to let you know if we will be refunding or if we can offer you an insight (What is an insight)

  5. If you have chosen queue-jump we aim to have your prediction returned to you within the hour. If you have paid for fast track we will have your prediction returned to you within three hours. If you have paid for the 24 hour prediction service we will return your prediction within 24 hours. Please do not email us asking when you will receive a response. This will slow your prediction down. 24 hour service on average takes 24 hours. Please only email to enquire on where your prediction is if we are later than the time frame chosen.

  6. Your prediction and detailed drawing will be emailed to you. Nothing is posted. We are a completely anonymous service and nothing will be shared across social media without your consent. We are data protection compliant.

  7. We do not offer refunds on incorrect predictions. None of our predictions come with a 100% guarantee, as nothing but birth is 100%. We are renowned for our accuracy and a trust worthy service, please feel free to check our reviews on Trust Pilot or Facebook.

This website and its content is copyright of The Nubologists - © The Nubologists 2020. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Here at The Nubologists we pride ourselves on our Nub Theory knowledge and have read indisputable evidence about its reliability. However; we will take this opportunity to state we are not doctors, and while the theory is credible and reliable, the studies are based on live images exclusively looking for the genital tubercle during a scan. Still images can be less accurate. We do not guarantee the gender with our predictions. We do not offer a refund on any predictions made.. You will not receive a physical copy of your prediction, it will be emailed to you using the email address used to purchase.

©2020 by The Nubologists.